Shipping policy

[Your Company Name] Shipping Policy
Effective Date: [Date]
Thank you for shopping with [Your Company Name]! Please review our shipping policy for details on how we process and deliver your orders.

1. Order Processing
  • Processing Time: Orders are typically processed within 1-2 business days before shipment.
  • Business Days: We process orders Monday-Friday, excluding weekends and major holidays.
  • Delays: High volume or unforeseen issues may cause delays; we'll contact you if significant delays occur. 
2. Shipping Methods, Costs & Delivery
  • Domestic Shipping:
    • Free Expedited Shipping: Available on orders over $500
    • Standard $15: 2 to 3 Business Days - USPS Priority
    • Expedited $35: 1-2 Business Days - USPS Priority Express
  • ALL Packages REQUIRE a SIGNATURE: If you are not home for delivery 1 or 2 times, a slip will be left by your carrier which allows you to pick up your package at the Post Office where you'll sign for it there.
  • No International Shipping
  • Delivery Estimates: Times are estimates and don't include processing; carrier delays (weather, holidays) can occur. 
3. Shipping Restrictions
  • We do not ship to PO Boxes.
  • We do not ship Internationally (Continental US and Hawaii)
4. Order Tracking & Notifications
  • You'll receive a confirmation email, followed by a shipping confirmation with tracking info once shipped.
5. Lost, Damaged, or Missing Packages
  • Contact us at Sales@AmericanJewelryInc.com or call: 865-453-3294 Mon- Sat 10am-5pm EST if your package doesn't arrive or arrives damaged.
  • Refer to our Returns Policy for details on damaged items. 
6. Contact Us
  • Questions? Contact us at Sales@AmericanJewelryInc.com or 865-453-3294 Mon-Sat 10am-5pm EST